YourTiaras operates a no quibbles refund policy if the goods are returned within 7 days. If goods are returned in this time in their original condition, the customer will receive a full refund.
Postage and packing costs are non-refundable, except when the wrong goods are sent out by us. We cannot be held responsible for packages lost or damaged on return.
It is recommended that any returns are sent with adequate packing and insurance to cover damage or loss.
The Consumer Protection (Distance Selling) Regulations 2000 entitles customers to cancel an order within 7 working days of receipt of goods. Should you wish to cancel your order and return the goods you may do so but the goods must be returned at your own expense in the condition you received them.
They should be returned with adequate packing and insurance to cover damage or loss. Upon satisfactory and timely receipt we will refund any monies within 30 days. This does not apply to bespoke goods i.e. goods that have been specially made to a customer’s request.